The Indonesian version is the legally binding one. This English translation is provided for convenience.
SekaliPay is committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, and protect your information when you use our services.
1. Information We Collect
We collect several kinds of information to provide and improve our services to you:
1.1. Personal Information
- Account information: name, email, phone number, address
- Business information: business name, category/type of business, tax ID (NPWP), business address and photos
- Financial information: settlement bank account number, account holder name, transaction information
- Identity verification (KYC) data: national ID number (NIK) and ID card document, tax ID, and business legal documents required for verification as a payment Merchant
1.2. Technical Information
- IP address, browser type, device information
- Activity logs, access times, pages visited
- Cookies and similar tracking technologies
1.3. Transaction Information
- Payment transaction details (amount, method, timestamp)
- Buyer information (optional, as needed by the merchant)
- Payment and settlement status
2. How We Use Your Information
We use the information we collect to:
- Provide the service: process transactions, manage accounts, settle funds
- Verification & security: verify identity, prevent fraud, secure accounts
- Communication: send transaction notifications, service updates, support
- Analysis & improvement: analyse service usage, improve features
- Legal compliance: comply with applicable laws and regulations
4. Data Security
We apply technical and organisational security measures to protect your data:
- Encryption in transit: SSL/TLS for all data sent
- Encryption of sensitive data at rest: identity and financial data such as national ID numbers, tax IDs, bank account numbers, and ID card documents are stored encrypted with a dedicated key kept separate from general data
- Restricted access & audit: only authorised personnel can access data, and access to identity documents is recorded (audit log)
- Monitoring: monitoring systems to detect suspicious activity
- Backups: routine encrypted data backups
5. Your Rights
You have the right to:
- Access: request a copy of the personal data we hold
- Correction: correct inaccurate data
- Deletion: request deletion of data (subject to certain limits)
- Portability: receive data in a machine-readable format
- Objection: object to certain data processing
- Withdrawal of consent: withdraw consent at any time
7. Data Retention
We keep your data for as long as:
- Your account is active, or
- It is needed to provide the service, or
- It is required by law (at least 5 years for financial transaction data)
8. Children's Privacy
Our services are not intended for anyone under 18. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notification in the dashboard.
10. Contact Us
If you have questions about this Privacy Policy, or wish to exercise the rights above, please contact:
- Email: [email protected]
- Telegram: @https://t.me/sekalipaych
- Address: PT Solusi Ekosistem Kreatif Asia, Cianjur,Indonesia
By using SekaliPay's services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.